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We are the bridge between you and your customers

Your vision deserves to be heard and executed. We can connect your business worldwide.

 

What We Do?

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iConcept Contact Solutions fills the gap between you and your customers. We provide uncompromised services in sales, lead generation, customer service, digital marketing, and content management.

You also have the option to customize our services according to what fits your business. Our partnership with different industries made us experts in executing incomparable, consistent results.

We’ll do the job for you

Increase your sales

Give customers the value that they deserve with the help of an expert team that work hands on.

  • Lead generation
  • Appointment setting
  • Order taking
  • Upselling

24/7 Customer Service

Be there for your customers, anytime, anywhere. Make every interaction meaningful and worthwhile.

  • Technical Support
  • Chat Support
  • Reservation

Acquire valuable business insights

Transform your business with the necessary knowledge.

  • Data mining and cleaning
  • Programming and IT Development
  • Online marketing
  • Business consulting

Why ICCS?

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  • Working around business empathy.

    We partner technology with competitive human talent.

  • Every interaction – worthwhile.

    We respect you and your customer’s time. That’s why we make sure that every interaction our team makes will be of value to you.

  • Communication Expertise

    You can count on us to represent your company with a pleasant demeanor and high-quality service.

  • Our services exist to reach your performance targets.

    You have the option to choose from our services. Plus, we can customize it according to exactly what you want for your business.

  • We are growing.

    With our three major locations – India, United States, and the Philippines, you can tell us your concerns wherever you are. And this is just the start.

  • Leading Technology

    Our systems are reliable and efficient, providing a smooth customer experience and a rich set of data to support your business analysis.

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